Privacy Policy

BossBoard ("we," "our," or "us") operates the mybossboard.com website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

We collect information that you provide directly to us when you create an account, use our platform, or communicate with us. This includes:

• •Name, email address, and account credentials
• •Business information such as company name, industry, and team size
• •SOP content, checklists, and other materials you create on the platform
• •Usage data including page views, feature interactions, and session information
• •Payment and billing information processed through our payment provider

2. How We Use Your Data

We use the information we collect to:

• •Provide, maintain, and improve the BossBoard platform
• •Process your SOP content through AI to generate, summarize, and enhance standard operating procedures
• •Send transactional emails such as account confirmations, password resets, and team invitations
• •Analyze usage patterns to improve product features and user experience
• •Respond to your support requests and communications

Your SOP content is processed by AI solely to deliver the features you request. We do not use your content to train AI models or share it with other customers.

3. Third-Party Services

We rely on trusted third-party services to operate BossBoard. Each provider has its own privacy policy governing the data they process:

• •Supabase — Database hosting, user authentication, and file storage
• •Anthropic (Claude) — AI processing for SOP generation, summarization, and insights
• •Paddle — Payment processing and subscription management
• •Resend — Transactional email delivery

We do not sell your personal information to any third party. Data shared with these providers is limited to what is necessary to deliver our services.

4. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use BossBoard. Specifically:

• •Session cookies — Required to keep you signed in and maintain your workspace context
• •Analytics cookies — Help us understand feature usage and improve the product. You can opt out of analytics cookies in your account settings

We do not use third-party advertising cookies or tracking pixels.

5. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide you with our services. When you delete your account, we will remove your personal information and SOP content within 30 days, except where we are required by law to retain certain records.

Backups containing your data may persist for up to 90 days after deletion before being permanently purged from our systems.

6. Your Rights

You have the right to:

• •Access the personal data we hold about you
• •Export your SOPs, checklists, and other content in standard formats
• •Correct inaccurate information in your account
• •Delete your account and all associated data
• •Opt out of non-essential communications

To exercise any of these rights, contact us at the address below or use the account settings in your dashboard.

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, regular security audits, and access controls. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of BossBoard after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

support@mybossboard.com